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About the Grayhaven

The Grayhaven is a 17 room motel in Ithaca, a small city in the beautiful Finger Lakes region of New York State. We are an independent, family-owned and run business.

Job Description

The Housekeeper position is for someone that is passionate about creating an exceedingly clean and inviting environment for guests. As a Grayhaven housekeeper you will be overseeing and executing room cleanliness and organization. You’ll be working side-by-side with our current small-family / crew. As a mom-and-pop operation, we require a partner willing and able to roll up their sleeves. Attending to facilities with integrity and fine attention to detail are a must in creating a welcoming space for guests.

Job duties and responsibilities include but are not limited to:

  • Clean and service guest rooms and bathrooms.
  • Clean and maintain areas outside of guest rooms and room entries.
  • Make guest beds and put out clean linens.
  • Perform a variety of cleaning activities such as sweeping, mopping, vacuuming, dusting and polishing.
  • Clean dust and dirt from walls, ceilings, overhead lighting, under beds, in closets and any other various furniture and fixtures.
  • Collect, empty, and properly dispose of trash and recycling from floors, guest areas, wastebaskets, and trash barrels.
  • Perform or assist with minor maintenance repairs.
  • Report necessary and/or recommended repairs to owners.  
  • Ensure all rooms are cared for and inspected according to standards
  • Deal with reasonable complaints/requests with professionalism and patience
  • Check stocking levels of all consumables and replenish guest amenities as needed
  • Work quickly and efficiently without compromising quality.
  • Help to ensure security of guest rooms and privacy of guests
  • Perform seasonal cleaning duties (e.g. spring cleaning, super cleaning, winterization, etc.) as required
  • Maintain the cleanliness of housekeeping staff rooms and communal work areas.
  • Attends to guest requests in assigned areas.
  • Responsible for achieving and exceeding guest satisfaction with regard to room cleanliness

Knowledge, abilities, skill sets and requirements

  • Kind and generous of spirit
  • Exhibit professionalism and a helpful attitude toward guests
  • Prior housekeeping and/or hotel experience a plus
  • Physical mobility and stamina required
  • Ability to lift, push and/or pull up to and including 50 pounds.
  • Detail-oriented
  • Good prioritization and time management skills
  • Ability to work independently as well as in a team environment
  • Help to set and follow the standard housekeeping operating procedures
  • Adhere to and be aware of any rules regarding health and safety
  • Punctuality and reliability
  • Position appropriate professional attire
  • Must have consistent access to transportation to arrive at the Grayhaven, 657 Elmira Rd Ithaca, NY 14850


  • Grayhaven Motel is a living wage certified employer
  • Competitive hourly wage commensurate with experience
  • Earned paid time off + sick pay
  • Simple IRA contribution available with minimum hours met
  • Health + Dental Insurance package available w/ company contribution with minimum hours met
  • Massage benefit / reimbursal, with minimum hours met
  • Limited free and confidential counseling services through employer sponsored EAP with Family & Children’s Services of Ithaca, with minimum hours met
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